Privacy Policy

1. Overview

QuoteBridge ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website platform services designed for insurance professionals.

This policy applies to all users of QuoteBridge, including insurance agents, brokers, agencies, and visitors to websites created through our platform.

Important: By using our services, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

Personal Information You Provide

When you register for our services or interact with our platform, we may collect:

Name and contact information (email, phone, address)
Professional credentials and license information
Business information (company name, website, industry details)
Payment and billing information
Account credentials and security information
Communications and support inquiries

Content and Data

We store and process content you create or upload through our platform, including:

Website content, images, and documents
Blog posts and articles
Client information and leads (if stored on your website)
Configuration settings and customizations

Automatically Collected Information

When you use our services, we automatically collect certain information:

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent)
Performance and analytics data
Location information (general geographic area)
Cookies and tracking technologies data

Third-Party Information

We may receive information about you from third parties, such as:

Payment processors for transaction verification
Social media platforms (if you connect your accounts)
Professional directories and licensing authorities
Marketing partners and affiliates

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Operations

• Provide and maintain our platform
• Process payments and billing
• Create and manage your account
• Deliver customer support

Analytics & Improvement

• Analyze usage patterns
• Improve our services
• Develop new features
• Monitor performance

Communications

• Send service updates
• Provide technical support
• Share product announcements
• Send marketing communications (with consent)

Security & Compliance

• Prevent fraud and abuse
• Ensure platform security
• Comply with legal requirements
• Verify professional credentials

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our platform:

Cloud hosting and infrastructure providers
Payment processing companies
Email service providers
Analytics and monitoring services
Customer support tools

Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes or government requests
Enforce our Terms of Service
Protect our rights, property, or safety
Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

5. Data Storage and Security

Security Measures

We implement comprehensive security measures to protect your information:

Technical Safeguards

• SSL/TLS encryption
• Secure data centers
• Regular security audits
• Access controls

Administrative Safeguards

• Employee training
• Background checks
• Need-to-know access
• Incident response procedures

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account information: For the duration of your subscription plus 3 years
Payment records: 7 years for tax and accounting purposes
Website content: Until account deletion or upon request
Support communications: 2 years for service improvement

Security Disclaimer: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies

Required for basic platform functionality, security, and user authentication.

Analytics Cookies

Help us understand how users interact with our platform to improve our services.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness (with consent).

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform. We also provide cookie preference controls in your account settings.

7. Your Privacy Rights

You have several rights regarding your personal information:

Access & Portability

• Request copies of your data
• Export your website content
• View data processing activities

Correction & Updates

• Update account information
• Correct inaccurate data
• Modify communication preferences

Deletion & Restriction

• Delete your account and data
• Request data deletion
• Restrict data processing

Opt-Out Rights

• Unsubscribe from marketing emails
• Opt out of data sales (we don't sell data)
• Withdraw consent for optional processing

Exercising Your Rights: To exercise any of these rights, please contact us at privacy@quotebridge.com or through your account settings. We will respond to your request within 30 days.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@quotebridge.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:

Adequacy decisions by relevant authorities
Standard contractual clauses
Binding corporate rules
Your explicit consent when required

We take appropriate measures to ensure your data receives adequate protection regardless of where it is processed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

Update the "Last Updated" date at the top of this policy
Send you an email notification (if you have an account with us)
Post a notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@quotebridge.com

We aim to respond to all privacy inquiries within 30 days.

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